Network Solutions, IONOS, HostGator, Domain.com, somewhere else, or you're honestly not sure where your domain lives. Here's the safe play.
Search your email for 'domain renewal' or 'domain expiration'. The company charging you is your domain company. Still stuck? Text us your website address and we'll look it up free in 30 seconds.
Log in and look for anything named Delegate Access, Share Access, Users, Members, Contributors, or Roles & Permissions. It's usually under Account Settings or your profile icon. If you find it, invite access@washerauthority.com with a manager or tech-level role.
We hop on a call, you share your screen, you drive the mouse, and we tell you exactly what to click. You never hand anything over.
Not to us, not to anyone. A text can be forwarded, screenshotted, or sitting in a stolen phone. Every legit web company has a way to grant access without it, and any 'web guy' who insists on your actual password is waving a red flag.
Text us your website address and the word HELP. We'll identify your platform and send you the exact guide, or book the screen call.
Done? Text us "ACCESS SENT" and we take it from here.
Real human replies. Usually within an hour, business days.
Done? Text "ACCESS SENT"
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